Top 5 IT Service Companies in Miami for 2026
Compare Miami's top 5 IT service providers for 2026. From UniFi networks to enterprise security and compliance—find the right IT partner for your business.


Published: October 16, 2025 | Last updated: January 17, 2026
Key Takeaway
There's no single "best" IT company for every Miami business. The right provider depends on your specific needs—whether that's professional network infrastructure, enterprise security, comprehensive managed services, compliance expertise, or budget-conscious support. This guide evaluates five Miami IT providers, each with different specializations, to help you make an informed decision based on your business size, technology requirements, and growth plans.
Miami has hundreds of IT providers, but they aren't interchangeable. A law firm in Coral Gables needs different support than a warehouse in Doral. As businesses navigate 2026's evolving landscape—AI integration demands, tightening cybersecurity insurance requirements, and hybrid work infrastructure—selecting an appropriate IT partner has become increasingly important.
This guide evaluates Miami IT service providers based on technical expertise, years of local experience, service specialization, certifications, and response capabilities. We've included iFeelTech alongside four other companies, each with different strengths, to help you make an informed decision based on your specific requirements.
How We Evaluated These IT Companies
Our evaluation focused on factors that matter most to Miami businesses:
- Technical specialization and expertise in specific technologies or industries
- Years of local experience serving South Florida businesses
- Professional certifications and vendor partnerships
- Service model and support availability (24/7, business hours, response times)
- Pricing transparency and service structure
- Client feedback and industry recognition
- Geographic coverage across Miami-Dade and Broward counties
Each company listed brings distinct strengths to the table. Your best choice depends on your business size, technology needs, budget, and growth plans.

iFeelTech – Best for UniFi Network Infrastructure Design & Installation
If your business is planning an office move, outgrowing consumer-grade networking equipment, or experiencing Wi-Fi dead zones and connectivity issues, iFeelTech specializes in professional UniFi network design and installation combined with comprehensive IT support. With 16 years of serving Miami businesses, we focus on creating reliable network infrastructure that addresses connectivity issues.
Typical Pricing: Network infrastructure projects start at $3,500-$8,000 for small offices (10-25 employees), with ongoing managed IT support available at $125-$175 per user/month for clients with our installed infrastructure.
Our Approach
We take a consultation-first approach, focusing on businesses ready to invest in professional network infrastructure. Rather than promising immediate availability to everyone, we assess whether there's a good fit between your needs and our specialized services. This selective approach means we work with clients who value properly designed technology foundations.
Our network infrastructure expertise extends beyond basic equipment installation. We handle structured cabling, wireless infrastructure design, security camera integration, and complete office technology setup—creating cohesive systems that support business operations and growth.
Core Services
- Professional UniFi network design and installation
- Structured cabling and network infrastructure
- IT support services for network infrastructure clients
- UniFi security camera systems (UniFi Protect)
- Office move and technology relocation services
- Cybersecurity solutions and network monitoring
- Microsoft 365, Google Workspace, and cloud services integration
Technical Capabilities
We hold certifications in cloud and network technologies, providing multi-vendor expertise. This combination is particularly valuable—we can design UniFi solutions for most small business applications while offering Cisco options for businesses requiring enterprise-grade features or existing Cisco environments.
Best Suited For
- Businesses planning office relocations or expansions in Brickell, Coral Gables, or Doral (10-100 employees)
- Companies experiencing Wi-Fi coverage issues or network performance problems
- Organizations outgrowing consumer networking equipment
- Businesses want a professional infrastructure before implementing managed IT services
- Companies in professional office buildings throughout Miami-Dade and Broward counties
When to Choose Us
Consider iFeelTech if you're ready to invest in reliable network infrastructure that addresses connectivity issues and provides a solid foundation for your technology. We're particularly relevant during office moves, when starting with professional network design can prevent problems later.
Our approach works best for businesses that view technology infrastructure as an investment rather than an expense—companies that want a local partner focused on long-term success rather than quick fixes.
Location: 60 SW 13th Street 2121, Miami, FL 33130
Contact: (305) 741-4601
Website: ifeeltech.com

NetVoiX – Best for Enterprise-Grade Cisco Solutions
Why They Made the List
Premier Cisco expertise with CCIE-certified leadership
When your business requires enterprise-grade networking solutions, advanced security implementations, or complex infrastructure design, NetVoiX offers specialized expertise in these areas. Entering their 15th year of operation (founded 2011), they've established themselves as a Cisco Premier Partner serving the greater Miami, Fort Lauderdale, and Palm Beach areas.
Typical Pricing: Enterprise managed services typically range from $175-$250+ per user/month depending on infrastructure complexity and security requirements.
What Makes Them Different
NetVoiX's founder, Jesus Crespo, holds two Cisco Expert Level Certifications (CCIE #27336), a credential held by less than 1% of networking professionals. This level of technical expertise means they can handle complex enterprise implementations from design through advanced troubleshooting.
Their focus on enterprise solutions means they're equipped to handle projects ranging from SMB to large enterprise companies. The team is highly trained across Cisco, Microsoft, VMware, and Citrix technologies, providing comprehensive expertise for businesses with sophisticated infrastructure requirements.
Core Services
- Cisco network infrastructure design and implementation
- Enterprise data center solutions
- Unified communications and collaboration systems
- 24/7 managed IT services and monitoring
- Advanced cybersecurity solutions (Cisco Duo, XDR, Secure Firewall)
- Cloud computing and hybrid infrastructure
- Professional IT consulting and strategic planning
- Disaster recovery and business continuity
Technical Capabilities
As a Cisco Premier Certified Partner, NetVoiX provides access to enterprise-grade security solutions, including Cisco Secure Firewall, Duo multi-factor authentication, XDR (Extended Detection and Response), Umbrella DNS security, and SASE (Secure Access Service Edge) platforms. These advanced solutions are typically beyond the scope of standard small business IT providers.
Best Suited For
- Businesses requiring enterprise Cisco solutions and advanced features
- Companies with complex network infrastructure across multiple locations
- Organizations needing advanced security (zero trust architecture, XDR, enterprise firewalls)
- Businesses with compliance requirements that require sophisticated security implementations
- Companies seeking 24/7 enterprise-grade monitoring and support
When to Choose NetVoiX
Choose NetVoiX when your business has outgrown small business solutions and needs enterprise-grade infrastructure, security, or data center capabilities. They're particularly relevant for companies with regulatory compliance requirements, multiple locations, or sophisticated technology needs that require CCIE-level expertise.
Their service model works best for businesses ready to invest in comprehensive enterprise solutions with the monitoring, security, and support infrastructure that large organizations require.
Location: 2700 Glades Circle, Suite 151, Weston, FL 33327
Contact: (954) 900-6790
Website: netvoix.com

BCA IT, Inc. – Best for Comprehensive Managed IT Services
Why They Made the List
Three decades of experience with full-service managed IT solutions
Since 1990 (36 years in business), BCA IT, Inc. has built a reputation serving over 400 clients across South Florida with comprehensive managed services and predictable flat-rate pricing. Their longevity speaks to their reliability and ability to adapt to changing technology needs.
Typical Pricing: Flat-rate managed IT services range from $150-$200 per user/month, with vCIO services and 24/7 monitoring included in comprehensive plans.
What Makes Them Different
BCA IT takes a holistic approach to managed services, positioning itself as a true IT partner rather than just a support vendor. Their service model includes virtual CIO (vCIO) services, meaning you get strategic technology guidance from their founder, Kenneth Henao, and an experienced team—not just reactive technical support.
As a family-owned and operated business, they operate differently than national companies. Many team members have been with BCA for years, providing continuity and building long-term client relationships. This stability translates to consistent service quality and technicians who become familiar with your specific environment.
Core Services
- 24/7 managed IT support with proactive monitoring
- Advanced cybersecurity protection and threat management
- Backup and disaster recovery solutions
- Cloud services migration and management (Microsoft 365, cloud infrastructure)
- Compliance services for regulated industries
- Help desk support and on-site technical assistance
- Virtual CIO services and strategic IT planning
- Network administration and infrastructure management
Service Capabilities
BCA IT operates multiple locations, including Miami, Orlando, Tampa, and Dallas, and has the infrastructure to support multi-location businesses. Their 24/7 service desk provides round-the-clock technical support, and they offer both fully managed and co-managed IT service options depending on whether you have existing internal IT staff.
They specialize in several industries, including accounting and financial firms, healthcare and medical offices, law firms, manufacturing and distribution, and construction—bringing industry-specific knowledge to compliance and technology requirements.
Best Suited For
- Small to mid-sized businesses (10-100+ employees) seeking comprehensive IT management
- Companies want predictable IT costs with transparent flat-rate pricing
- Organizations requiring 24/7 monitoring and support availability
- Businesses in regulated industries (healthcare, legal, finance, accounting)
- Multi-location companies needing centralized IT management
- Organizations seeking strategic IT guidance with vCIO services
When to Choose BCA IT
Choose BCA IT when you want a comprehensive managed services provider that handles all aspects of your technology—from daily support to strategic planning. They're particularly relevant for businesses that don't want to manage multiple IT vendors and prefer having one partner handle everything.
Their 36 years in business mean they've encountered most IT challenges Miami businesses face and have developed solutions for them. If you value stability, established processes, and a long-term partner, BCA IT offers that reliability.
Location: Multiple locations, including 1101 Brickell Avenue South Tower, Suite 800, Miami, FL 33131
Contact: IT Support: (305) 716-1011
Website: bcainc.com

Nerds Support – Best for Compliance-Focused Industries
Why They Made the List
SOC 2 Type 2 certified MSP specializing in regulated industries
When your business handles sensitive financial data or client information or operates in a regulated industry, compliance isn't optional—it's essential. Nerds Support has built its practice around serving businesses that require rigorous security standards and regulatory compliance, earning SOC 2 Type 2 certification to prove its commitment.
What Makes Them Different
Nerds Support's SOC 2 Type 2 certification demonstrates they've implemented and maintained rigorous security controls, operational procedures, and data protection standards. This certification, audited by independent third parties, verifies that they have systems in place to secure and protect sensitive information.
Entering their 22nd year (founded 2004), they've developed particular expertise in accounting, finance, wealth management, and logistics industries. Their team understands the specific compliance requirements these industries face—FINRA, SEC, SOX, OCIE, SOC 1 & 2, HIPAA, HUD, and GLBA regulations—and how to implement technology solutions that meet these standards.
Typical Pricing: SOC 2 certified managed services typically range from $175-$225 per user/month, reflecting the additional compliance and security infrastructure required.
Five consecutive years of recognition in publications including CRN, South Florida Business Journal, and Channel Futures reflect their standing in the managed services industry.
Core Services
- Compliance-certified managed IT services (SOC 2 Type 2)
- 24/7/365 IT support and network monitoring
- Advanced cybersecurity and threat protection
- Regulatory compliance support (FINRA, SEC, SOX, HIPAA, GLBA)
- Cloud computing and collaboration solutions
- QuickBooks hosting for accounting firms
- Backup and disaster recovery with compliance requirements
- VoIP phone services
- IT automation and DevOps services
- Managed security services
Service Capabilities
Nerds Support provides 24/7/365 support with an average call answer time of under 1 minute and an issue response time of 15 minutes or less. Unlike many providers that outsource support to offshore call centers, your calls are answered by Miami-based team members who provide direct technical assistance.
Their certifications include expertise in Microsoft, Citrix, and VMware, and they're equipped to handle complex compliance audits and security assessments. They offer fully managed and co-managed IT options, allowing them to support businesses with existing IT staff who need additional expertise and resources.
Best Suited For
- Accounting firms and CPA practices in Coral Gables requiring SOC compliance
- Financial services companies and wealth management firms in Brickell
- Healthcare organizations requiring HIPAA compliance
- Logistics and supply chain businesses in Doral and Medley
- Manufacturing companies with compliance requirements
- Any business handling sensitive client data or personal information
- Organizations requiring documented security controls and audit trails
When to Choose Nerds Support
Choose Nerds Support when compliance isn't just a checkbox but a critical business requirement. Their SOC 2 certification and industry specialization mean they understand both the technical and regulatory aspects of securing sensitive data.
If you've faced compliance audits, cybersecurity insurance requirements, or client demands for documented security controls, Nerds Support has expertise and systems to meet these standards. Their 22 years serving compliance-focused industries mean they've developed processes specifically designed for regulated environments.
Location: 4155 SW 130th Ave, Suite 103, Miami, FL 33175
Contact: 1-866-916-3737
Website: nerdssupport.com

Falcon IT Services – Best for Budget-Conscious Small Businesses
Why They Made the List
Affordable managed IT with comprehensive security included in base plans
Small businesses often face a difficult choice: pay premium prices for managed IT services or settle for unreliable break-fix support. Falcon IT Services addresses this gap by providing comprehensive managed services with robust security features included in their base plans—not upsold as expensive add-ons.
What Makes Them Different
Entering their 24th year (founded 2002), Falcon IT Services has explicitly focused on small and mid-sized businesses with 10-200 PCs, developing service plans tailored to this market segment. Their approach includes many security features in the base plan that other MSPs typically charge extra for—multi-layered security, endpoint protection, security awareness training, and proactive monitoring.
Typical Pricing: Budget-friendly managed services start at $100-$150 per user/month with comprehensive security features included (not upsold as add-ons).
Their support model addresses common frustrations: technicians answer the phones directly without callbacks or phone tag between departments. Most support calls are responded to within one minute, and all technicians hold computer science degrees.
Bilingual support in English and Spanish serves South Florida's diverse business community. As a Miami-based provider, they understand local business needs and can provide on-site support when remote assistance isn't sufficient.
Core Services
- Managed IT services with flat-rate pricing
- Comprehensive managed security (MSSP – Managed Security Service Provider)
- Help desk support with direct technician access
- Network infrastructure management
- Backup and disaster recovery planning
- Cybersecurity awareness training (included in plans)
- Cloud computing and virtualization
- IP telephony and unified communications
- Systems architecture and consulting
Security Capabilities
As a Managed Security Service Provider (MSSP), Falcon IT provides holistic security, including packet filtering firewalls, anti-phishing, anti-virus, intrusion detection and prevention systems (IDS), end user behavior analysis, and SIEM (Security Event Monitoring). Their security awareness training is included in all maintenance plans and teaches employees about cybercrime risks.
Best Suited For
- Small businesses (10-200 employees) with limited IT budgets
- Organizations want comprehensive security without premium pricing
- Companies needing bilingual IT support (English/Spanish)
- Businesses requiring fast response times without enterprise costs
- Organizations in Miami-Dade and Broward counties
- Companies are tired of hourly billing and unpredictable IT costs
When to Choose Falcon IT Services
Choose Falcon IT when you need professional managed services and security, but have budget constraints typical of growing small businesses. Their model works particularly well if you've been burned by hourly IT billing or found that other providers charge extra for every security feature.
Their 24 years in business demonstrate staying power. If you value direct technician access, fast response times, and transparent pricing with security features included rather than upsold, Falcon IT provides solutions for budget-conscious Miami businesses.
Location: 7141 N Waterway Dr, Miami, FL 33155
Website: falconitservices.com
Quick Comparison: Finding Your Best Fit
At a Glance
| Company | Primary Specialty | Best For | Years in Business |
|---|---|---|---|
| iFeelTech | UniFi Network Infrastructure | Network infrastructure projects | 16 years |
| NetVoiX | Enterprise Cisco Solutions | Enterprise infrastructure | 15 years (since 2011) |
| BCA IT | Full Managed IT Services | Comprehensive IT management | 36 years (since 1990) |
| Nerds Support | Compliance & Security | Regulated industries | 22 years (since 2004) |
| Falcon IT | Budget-Friendly MSP | Budget-conscious SMBs | 24 years (since 2002) |
Pricing & Support Comparison
| Company | Typical Cost Range | Pricing Model | Response Time | 24/7 Support |
|---|---|---|---|---|
| iFeelTech | $125-$175/user/mo* | Project + Per User | Business hours priority | For established clients |
| NetVoiX | $175-$250+/user/mo | Per User | 24/7 enterprise | Yes |
| BCA IT | $150-$200/user/mo | Flat-Rate Per User | 24/7 monitoring | Yes |
| Nerds Support | $175-$225/user/mo | Per User | <15 min average | Yes (24/7/365) |
| Falcon IT | $100-$150/user/mo | Flat-Rate Per User | <1 min call answer | Yes |
*iFeelTech: Infrastructure projects start at $3,500-$8,000; managed IT for infrastructure clients
Technical Capabilities
| Company | Key Certification | Ideal Business Size | Location Focus |
|---|---|---|---|
| iFeelTech | Cisco & UniFi Certified | 10-100 employees | Miami-Dade, Broward |
| NetVoiX | CCIE Cisco Premier | SMB to Enterprise | Miami to Palm Beach |
| BCA IT | Microsoft, Multiple | Small to Medium | Multi-state (FL, TX) |
| Nerds Support | SOC 2 Type 2 | All sizes | Miami, US, International |
| Falcon IT | MSSP (Security Focus) | 10-200 PCs | Miami-Dade, Broward |
Making Your Decision: Which IT Provider is Right for You?
Choose iFeelTech if:
- You're planning an office move or expansion and need professional network infrastructure
- Wi-Fi dead zones or connectivity issues are affecting your business operations
- You're outgrowing consumer-grade networking equipment
- You want UniFi network specialists with a consultation-first approach
- You value having a solid network foundation before implementing managed IT services
Choose NetVoiX if:
- You need enterprise-grade Cisco solutions and advanced security implementations
- Your infrastructure requirements are complex (data center, unified communications, multi-site)
- Compliance requirements demand sophisticated security (zero trust, XDR, enterprise firewalls)
- You want CCIE-level expertise and 24/7 enterprise monitoring
- Your business operates across multiple locations, requiring centralized management
Choose BCA IT if:
- You want comprehensive managed IT services from an established provider
- Predictable flat-rate pricing with transparent costs is important
- You need 24/7 monitoring and support with vCIO strategic guidance
- Your business operates in regulated industries (healthcare, legal, finance, accounting)
- You prefer one trusted partner handling all technology needs
- Multi-location support and centralized IT management would benefit your operations
Choose Nerds Support if:
- Your industry has specific compliance requirements (SOC, HIPAA, FINRA, GLBA)
- You handle sensitive client data requiring documented security controls
- Cybersecurity insurance or client audits demand proven security standards
- You need SOC 2 Type 2 certified provider with compliance expertise
- Fast response times (15-minute average) matter for your operations
- Your accounting, finance, wealth management, or logistics business needs industry-specific expertise
Choose Falcon IT Services if:
- You're a small business (10-200 employees) with budget constraints
- You want comprehensive security features included in base pricing (not upsold)
- Fast response times (1-minute call answer) without premium costs are important
- Bilingual support (English/Spanish) benefits your organization
- You prefer direct technician access without callbacks or phone tag
- Flat-rate pricing with no surprises is a priority
Questions to Ask Before Choosing an IT Provider
Before making your final decision, schedule consultations with 2-3 providers and ask these essential questions:
10 Essential Questions
1. What are your guaranteed response times? Distinguish between answering calls and actually resolving issues.
2. Do you outsource any support functions? Know if you'll work with local technicians or offshore call centers.
3. What certifications do your technicians hold? Verify their expertise matches your technology needs.
4. What's included in your base pricing versus add-ons? Understand actual costs before signing contracts.
5. Do you specialize in businesses of our size and industry? Industry-specific experience brings valuable insights.
6. Can you provide local references we can contact? Speak with similar businesses about their experience.
7. How do you handle after-hours emergencies? Clarify what constitutes an emergency and associated response procedures.
8. What's your approach to cybersecurity? Determine whether it's comprehensive or just basic protection. Learn more about cybersecurity frameworks for small businesses.
9. How do you stay current with technology changes? Ongoing training and certifications indicate commitment to excellence.
10. What's your client retention rate? High retention suggests satisfied clients and quality service.
Conclusion
Miami's IT service landscape offers multiple options for businesses with different needs and priorities. Rather than searching for a universally "best" provider, focus on finding the company whose specialization aligns with your specific requirements.
If professional network infrastructure is your priority—particularly during office moves or technology upgrades—UniFi expertise provides the foundation for reliable operations. For enterprise Cisco solutions and advanced security, NetVoiX brings CCIE-level expertise. BCA IT's 36 years of comprehensive managed services offer stability and strategic guidance. Nerds Support's SOC 2 certification serves compliance-focused industries, while Falcon IT Services provides budget-conscious small businesses with extensive security and responsive support.
The right choice depends on your business size, technology needs, budget, industry requirements, and growth plans. We recommend scheduling free assessments or consultations with 2-3 providers to compare approaches, ask questions, and determine which partnership feels right for your organization.
Your IT provider should be a strategic partner invested in your success—not just a vendor responding to problems. Take time to find that partner; your technology will support rather than hinder your business objectives.
For more guidance on building a reliable business technology infrastructure, explore our comprehensive guides on small business network setup and essential business software stacks.
Learn More About Network Infrastructure SolutionsIf you're exploring professional network infrastructure for your Miami business, we're available for consultations to discuss your specific requirements and determine if our UniFi expertise aligns with your needs.
iFeelTech
60 SW 13th Street 2121, Miami, FL 33130
Phone: (305) 741-4601
Website: ifeeltech.com
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