Understanding how your business works is a must. We want to know your unique needs and specific goals even before we decide to work together.
Frequently Asked Questions
Q: Can you help with our slow-running computers?
A: Definitely! One of our goals is to keep your computers running as efficiently as you are, so we can fix existing problems and then will work to prevent new problems that could slow your computers back down, so you don’t have to worry about it anymore.
Q: What happens when I get a new computer for a new employee?
A: Then we can step in and get that new computer up and running and set up your new employee with the tools they need to work within your IT system. You don’t have to do anything but give us a call and let us know when to be there.
Q: How can I know if my server is up to date?
A: When you use our services, then it is our job to make sure that it is. We ensure that your server has the latest patches and service packs, and we will always let you know when updates are being made, so you don’t have to worry about it.
Q: Can you help my company come up with a better data filing system so we can stop wasting time searching for files?
A: Yes! If it takes you an hour to find the file you need, that’s 59 minutes too long by our calculations. Our experts can step in and help you get everything organized so that your business can keep running smoothly and so that you’re not wasting any more time looking for information that you have.
Q: Can you help us set up and manage our Mobile smartphones for both email and data?
A: Of course! There’s no need to call your service provider because we can help you with setup, connection, and management of smartphone accounts.
Q: Are you able to help solve our Outlook issues? We just can’t seem to figure out what we’re doing wrong!
A: Don’t worry! We not only can troubleshoot apps like Outlook, Word, PowerPoint, and Excel, but we can also give training sessions to help keep your employees in the know about the newest version of Office.
Q: What can I do when our computer equipment becomes obsolete?
A: That’s one of the biggest parts of our services is to make sure that your computers are meeting your business needs. If they aren’t, then we can help you get what you need at affordable prices. Then, we’ll come and install the computers and any programs that you need to get your business back up and running as quickly as possible.
Q: Do you sell computers and other IT hardware?
A: We don’t sell any computers or other equipment. We are strictly an IT services company. The way we’re able to get you great deals on equipment is that we know all the vendors so that we can connect you directly to them. Connecting you to the right store that has the right part for the right part is simply one of the services we provide, and we don’t make any extra money off of it.