Tech Support Scams – Stay Safe, Protect Your Business and Reputation

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scam alert popup on laptop

Last year, Microsoft reported 153,000 cases of customers who encountered or fell prey to tech support scams. This was a 24 % increase from the previous year. The data might indicate that more people are getting caught in the net, but it could also suggest that tech support scammers are getting smarter. The U.S Internet Crime Complaint Center (IC3) estimates that claimed losses due to tech support fraud amounted to $15 million in the same year.

What is tech support scam?

It’s where scammers contact you claiming to be tech specialists from Samsung, Microsoft or other tech firms. They will tell you that your computer has a problem and offer to fix it for you. In the process of guiding you through the process, you may unknowingly give them access to your machine and other personal information like bank details.

Watch out for the obvious: Read more

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What Small Business Owners Should Know About the Importance of Data Protection

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small business owner touching data protection button

One of the many services we offer to all of our small business clients in Miami is data protection. The reason we stress this service so much is that a single security breach can devastate a small business.

Although many people think that hackers only target large companies, the truth is that there are many hackers out there that see small businesses as more accessible targets. They’re more interested in how weak your security system is compared to how much money you may be making. Read more

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5 Simple Tips to Protect Your Small Business from a Ransomware Attack

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unhappy businessman illutrstration

I’m sure you’re tired of hearing about ransomware by now. It’s been covered in the news extensively over the last couple years, and for a good reason. Businesses of all sizes are potential targets for this type of cybercrime.

However, I’m not here to scare you or remind you of how dangerous and damaging ransomware can be. Instead, I’d like to give you five simple tips on how to avoid a ransomware attack on your computer systems so you can keep your business safe. Read more

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Home Internet Security Devices To Consider in 2018: CUJO vs. Bit Defender Box vs. Norton Core

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Home Internet Security Device Showdown - iFeeltech

In the last 15 years, the nature of internet threats has changed radically from the simple viruses, malware, to ransomware, phishing, and massive device compromises. Corporations have had ways to counter every new threat at varying costs.

The challenge remains the home user. Many people work from home, bring work home, or have smart devices, making the home an attractive target to the hackers.

The high-tech lifestyle has made it easy to manage smart appliances to make life easier; however, it brings with it the worry of hacking threats. Read more

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The Sensible Small Business IT Checklist [Infographic]

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Business Computer IT Checklist Infographic

Looking for a sensible IT checklist?

Something that is easy to follow and doesn’t have 245 steps on it, but covers all the essential steps that you can complete in less than 45 minutes.

Here are the critical steps that you need to take to speed up and safeguard your computer while protecting your data. We broke it down into four phases: Update > Clean > Backup > Secure.

routine computer maintenance tasks list - Infographic

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Download the high-resolution PDF version here:
The Sensible Small Business IT Checklist [Printable PDF]

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