Last year, Microsoft reported 153,000 cases of customers who encountered or fell prey to tech support scams. This was a 24 % increase from the previous year. The data might indicate that more people are getting caught in the net, but it could also suggest that tech support scammers are getting smarter. The U.S Internet Crime Complaint Center (IC3) estimates that claimed losses due to tech support fraud amounted to $15 million in the same year.
What is tech support scam?
It’s where scammers contact you claiming to be tech specialists from Samsung, Microsoft or other tech firms. They will tell you that your computer has a problem and offer to fix it for you. In the process of guiding you through the process, you may unknowingly give them access to your machine and other personal information like bank details.
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