The Evolving Threat of Tech Support Scams

Tech support scams remain a persistent threat in 2024, with criminals becoming increasingly sophisticated in their tactics. While traditional methods like fraudulent phone calls and pop-ups are still prevalent, scammers now incorporate new technologies like AI-powered chatbots to sound more convincing. The scope of these scams has expanded – targeting not only computers but also smartphones, tablets, and even smart home devices. The consequences have also grown more severe, with scammers looking to steal sensitive data and install ransomware to extort considerable sums from individuals and businesses.

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