small business owner touching data protection button

One of the many services we offer to all of our small business clients in Miami is data protection. The reason we stress this service so much is that a single security breach can devastate a small business.

Although many people think that hackers only target large companies, the truth is that there are many hackers out there that see small businesses as more accessible targets. They’re more interested in how weak your security system is compared to how much money you may be making. Read more

unhappy businessman illutrstration

I’m sure you’re tired of hearing about ransomware by now. It’s been covered in the news extensively over the last couple years, and for a good reason. Businesses of all sizes are potential targets for this type of cybercrime.

However, I’m not here to scare you or remind you of how dangerous and damaging ransomware can be. Instead, I’d like to give you five simple tips on how to avoid a ransomware attack on your computer systems so you can keep your business safe. Read more

Business Computer IT Checklist Infographic

updated 3/21/2019

Looking for a sensible IT checklist?

Something that is easy to follow and doesn’t have 245 steps on it, but covers all the essential steps that you can complete in less than 45 minutes.

Here are the critical steps that you need to take to speed up and safeguard your computer while protecting your data. We broke it down into four phases: Update > Clean > Backup > Secure.

routine computer maintenance tasks list - Infographic

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Download the high-resolution PDF version here:
The Sensible Small Business IT Checklist [Printable PDF]

customer crm management analysis service business

A customer database helps to build relationships.When you develop stronger, healthier relationships with your customers, they are likely to purchase regularly, buy even at a higher price, try the new versions of your products when they get launched. But poor data quality interrupts many database efforts. When your customer information is duplicate, inaccurate, and incomplete, you cannot get your whole universe of contacts, wasting resources and contacting wrong phone numbers and addresses.

The following stats will help you understand the potential of the customer database.

  • “By evaluating and analyzing more than 14 days of customer behavioural history and applying prescriptive and predictive analytics, one travel company is able to increase bookings by 2.6 percent and 50,000 additional transactions a day.”
  • According to experts,“More than 40 percent of all data analytics projects will associate to an aspect of customer experience by 2020.”
  • As per research director at Garter, Melissa Davis,“ When businesses invest in customer analytics, they are able to know customers’ needs, the value of satisfaction, and able to give a better customer experience.”

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Minimizing Data Breaches by Employees

Date breaches can affect a small business in unexpected ways, but there are measures you can take when it comes to reducing risks. In this article, we will look at why is it so important to educate your employees about how data breaches occur and what you, as a small business owner can do to protect your information.

How Data Breaches Occur

There are three main ways that data breaches occur, and knowing what they are and why they happen is the first step to preventing them.

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