Microsoft Surface Laptop 7 Review: Ultimate Business Performance

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Last Updated on July 10, 2024

Microsoft has released its latest addition to the Surface lineup, the Surface Laptop 7. Introduced last month, this new device represents a significant update to the Surface series, primarily due to its adoption of Qualcomm's Snapdragon X Elite chip. The shift to ARM architecture marks a notable change for Microsoft's laptop offerings.

The Surface Laptop 7 enters a market where portability and long battery life are increasingly valued by business users. Microsoft claims the device can achieve up to 20 hours of battery life, drawing attention from potential buyers and competitors, including those considering the MacBook Air.

However, the transition to ARM architecture also raises questions about software compatibility and real-world performance. These factors will be crucial for businesses considering the Surface Laptop 7 as a potential tool for their workforce. This review focuses on the Surface Laptop 7's features, performance, and suitability for business use, providing a clear picture of what this new laptop brings to the market.

Performance: A New Chip on the Block

Snapdragon X Elite Chip

The Surface Laptop 7's most significant change lies under the hood. Microsoft has opted for Qualcomm's Snapdragon X Elite chip, departing from the Intel and AMD processors used in previous models.

Benchmarks and Multitasking

Initial benchmarks suggest that the Snapdragon X Elite performs competitively against high-end x86 processors. It has shown particular strength in multi-core tests, with some reports indicating performance on par with or exceeding that of Intel's 13th-generation Core i7 processors. This translates to smooth multitasking and swift handling of productivity software for business users. Microsoft Office applications, web browsers with multiple tabs, and video conferencing software run great; generally, everything feels snappy.

Software Compatibility

However, it's important to note that not all software is optimized for ARM architecture. While Microsoft has made strides in emulation technology, some specialized business applications may experience compatibility issues or reduced performance. As with any significant architectural shift, businesses should carefully evaluate their software needs before fully deploying ARM-based devices.

Here is a detailed view of the Microsoft Surface Laptop 15″ and 13.8″ tech specs:

Feature Surface Laptop 15″ Surface Laptop 13.8″
Color Black, Platinum Sapphire, Dune, Black, Platinum
Starting Price $1,299.99 $999.99
Operating System Windows 11 Windows 11
Copilot Yes Yes
Battery Life Up to 22 hours Up to 20 hours
Touchscreen 15” HDR touchscreen 13.8” HDR touchscreen
Ports 2 x USB-C®, 1 x USB-A 2 x USB-C®, 1 x USB-A
Camera and Video 1080p 1080p
Wi-Fi Wi-Fi 7 Wi-Fi 7
Weight 3.67 lbs 2.96 lbs
CPU Options Snapdragon® X Elite (12 Core) Snapdragon® X Plus (10 Core), Snapdragon® X Elite (12 Core)
Neural Processing Unit (NPU) Qualcomm® Hexagon™ with 45 TOPS Qualcomm® Hexagon™ with 45 TOPS
GPU Options Qualcomm® Adreno™ GPU Qualcomm® Adreno™ GPU
RAM Up to 32GB Up to 32GB
Storage Up to 1TB Up to 1TB

Battery Life and Portability: Redefining All-Day Computing

Battery Life

One of the Surface Laptop 7's most touted features is its battery life. Microsoft claims up to 20 hours of video playback on the 13-inch model, a significant improvement over previous generations. The device consistently achieves 12-15 hours of mixed-use in real-world testing, including web browsing, document editing, and video conferencing. This extended battery life could be a game-changer for professionals who spend long hours away from power outlets.


The laptop's portability also deserves mention. Weighing just under 3 pounds, it's on par with other ultraportables in its class. The slim profile easily slips into most laptop bags or briefcases, making it an ideal companion for professionals on the move. However, it's worth noting that the 15-inch model, while offering a larger screen, does come with a slight weight penalty compared to its 13-inch counterpart.


The combination of long battery life and lightweight design positions the Surface Laptop 7 as a strong contender in the ultraportable business laptop category, particularly for those who prioritize mobility in their work.

Microsoft365 for Business

Display and Design: Balancing Form and Function

Display Features

The Surface Laptop 7 maintains Microsoft's reputation for sleek, professional design while introducing some notable improvements in its display technology. The device features a 13.8-inch touchscreen with a resolution of 2304×1536 pixels. As Microsoft calls it, this “PixelSense Flow” display offers a 120Hz refresh rate and supports HDR content. The higher refresh rate contributes to smoother scrolling and more responsive touch interactions, which can be particularly beneficial when navigating complex spreadsheets or presentations.

Color Accuracy

The display covers 100% of the sRGB color gamut regarding color accuracy, making it suitable for tasks that require color precision, such as graphic design or photo editing. The 3:2 aspect ratio, a signature of the Surface line, provides more vertical screen space than traditional 16:9 displays, which can be advantageous when working with documents or coding.

Build Quality

The laptop's build quality remains high, with an aluminum chassis that feels sturdy and premium. The keyboard and trackpad are largely unchanged from previous models, maintaining the comfortable typing experience and precise cursor control that Surface laptops are known for. At 14.37 x 9.65 x 0.57 inches, the Surface Laptop 7 balances screen size and portability. The slim profile and professional aesthetics make it well-suited for office environments and client meetings.

Connectivity and Ports: Embracing Modern Standards

Wireless Connectivity

The Surface Laptop 7 adopts some of the latest connectivity standards while maintaining a selection of ports catering to current and legacy needs. One of the most significant upgrades is including Wi-Fi 7 (802.11be) support. This latest Wi-Fi standard offers theoretical speeds up to 46 Gbps, although real-world performance will depend on network infrastructure. For businesses, this future-proofs the device for upcoming high-speed networks and can provide improved performance in congested Wi-Fi environments, a significant advantage noted in many Surface Laptop 7 reviews. Bluetooth 5.3 is also onboard, ensuring compatibility with the latest wireless peripherals and offering improved connection stability and range compared to older Bluetooth versions.

Physical Ports

In terms of physical ports, Microsoft has opted for a mix of modern and traditional options:

  • 2x USB-C ports with Thunderbolt 4 support
  • 1x USB-A 3.1 port
  • 3.5mm headphone jack
  • Surface Connect port for charging and docking

The inclusion of Thunderbolt 4 is noteworthy, as it allows for high-speed data transfer, connection to external GPUs, and support for multiple 4K displays. This can be particularly useful for users who need to connect to various peripherals or extend their workspace with additional screens. Retaining a USB-A port is a practical choice, allowing for connection to older peripherals without needing adapters. However, some users might miss including an HDMI port or SD card reader, which are present on competing business laptops.

Software and Operating System: Windows 11 Optimized

Windows 11 Features

The Surface Laptop 7 comes preinstalled with Windows 11, Microsoft's latest operating system. This version of Windows has been optimized to work efficiently with the ARM-based Snapdragon X Elite chip, resulting in smooth performance and quick responsiveness.

Instant-On Capability

One of the most noticeable improvements is the instant-on capability. The Surface Laptop 7 wakes from sleep almost immediately, mimicking the behavior of smartphones and tablets. This feature can be particularly beneficial for business users who need to quickly access their devices during meetings or while on the move. Windows 11 on ARM includes an x64 emulation layer, allowing it to run most traditional Windows applications. However, it's important to note that while compatibility has improved significantly, some specialized or older business applications may still face performance issues or compatibility challenges.

Productivity Features

Microsoft has also included several productivity-focused features in Windows 11 that align well with business needs:

  • Enhanced snap layouts for improved multitasking
  • Microsoft Teams integration for easier communication
  • Improved virtual desktop support for better work-life separation

Warranty and Support

The Surface Laptop 7 has a standard one-year warranty and 90 days of technical support. Microsoft also offers extended warranties and accidental damage protection plans, which businesses may want to consider depending on their deployment plans.

Copilot Integration: AI Assistance in Windows

The Surface Laptop 7 introduces enhanced AI capabilities through its integration with Microsoft's Copilot, marking a significant step in bringing AI assistance to business computing. A notable hardware change is adding a dedicated Copilot key on the keyboard. This provides quick access to AI features, potentially streamlining workflows for users who frequently engage with AI tools. The Snapdragon X Elite chip's Neural Processing Unit (NPU) enables several AI-powered features:

  • Windows Studio Effects for video call enhancements
  • Live Captions for real-time audio transcription
  • Cocreator for AI-generated images

Copilot in Windows offers assistance with various tasks, from summarizing documents to drafting emails. For businesses that opt for Microsoft 365, Copilot integration extends to Office applications, though this is a separate subscription. While these AI features promise productivity gains, their practical impact in business settings remains to be seen.

Microsoft365 for Business

As with any new technology, there may be a period of adjustment as users and organizations determine how best to incorporate these tools into their workflows. It's worth noting that the effectiveness of these AI features can vary depending on the specific use case. Businesses considering the Surface Laptop 7 should evaluate how these AI capabilities align with their needs and existing processes.

Pros and Cons: Weighing the Surface Laptop 7


  • Impressive battery life, lasting up to 15 hours in real-world use
  • High-performance Snapdragon X Elite chip for efficient multitasking
  • Sleek, lightweight design suitable for mobile professionals
  • High-quality display with 120Hz refresh rate
  • Wi-Fi 7 support for future-proofed connectivity
  • Windows 11 optimized for ARM architecture


  • Potential software compatibility issues with some legacy or specialized business applications
  • Limited port selection compared to some competitors
  • Higher price point than some similarly-specced x86 laptops
  • There is no option for discrete graphics, which may limit certain workloads

Conclusion: A Forward-Looking Business Laptop

The Microsoft Surface Laptop 7 represents a significant step in the evolution of business laptops. Its adoption of ARM architecture brings notable improvements in battery life and efficiency while maintaining the performance levels expected in a premium device.

For businesses looking to future-proof their technology investments, the Surface Laptop 7 offers compelling advantages. Its long battery life, portability, and modern connectivity options make it well-suited for an increasingly mobile workforce. The high-quality display and instant-on capabilities enhance productivity in various work scenarios.

However, the shift to ARM architecture may present challenges for organizations heavily reliant on legacy software or specialized applications. Potential buyers should carefully assess their software needs and conduct thorough testing before committing to a large-scale deployment.

Ultimately, the Surface Laptop 7 is a strong contender in the business laptop market, particularly for companies prioritizing mobility, battery life, and forward-looking technology. While it may not be the perfect fit for every business, it certainly merits consideration for those in the market for a capable, long-lasting professional.

Ready to upgrade your business tech? iFeeltech can help you select the perfect Microsoft 365 plan and hardware to meet your needs. Contact us today for personalized assistance and ensure your business stays ahead with the latest technology solutions!

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